Report for ISG of the 80th IFLA WLIC held in Lyon, August 2014

Jane Weller, ISG IFLA Representative and RISS Secretary


For this year’s session of the Reference and Information Services Section (RISS), we had selected six speakers, from Finland, Norway, Singapore, Canada, Japan and the host country France, and their presentations can be found on our website Our theme was “Google is not enough: Reference and Information Services for the transfer of knowledge – reframing the discussion”   and the programme was clearly well-chosen as the official headcount of attendees was a staggering 680! The Committee was obviously delighted with this turnout and our two Standing Committee meetings also attracted many Observers, with some interested in joining us next year.   We had feedback that our inclusion of a presentation in French (all the others, as with most sessions, were in English) was much appreciated by the French Librarians, but our speaker had helpfully provided slides in English for everyone else!

All the speakers had already produced a paper on their topic, and IFLA will house these in their online Library but here are the pdf links:

LOO, Janice and CHOW, Wun Han and CHAN, Belinda and TENG, Sharon “UP! Your Reference Quotient” at the National Library of Singapore.

PATERSON, Amy After the Desk: Reference Service in a Changing Information Landscape.

WATANABE, Yuriko Dissemination-of-information-model for reference services at the National Diet Library, Japan.

KIVILUOTO, Johanna The Joint Higher Education Library of Lahti: Confluencing for Academic Knowledge – Supporting the Study Paths from Upper Secondary School to University.

MERCIER, Silvère)   Being where users are: BiblioSésame on Facebook.

(in French, but an English translation is to follow)

TISDEL, Michelle Antoinette Beacon for Freedom for Expression: Censorship and “Reference activism” in a Global Perspective.

Lyon was an excellent city, for the Conference facilities it offered, and for the transport infrastructure, which included trams, trolleybuses, buses, metro lines, funiculars, boats and even electric bikes. So good was the Congress organisation that directional posters appeared all over the relevant parts of the City, showing the way to IFLA WLIC.   On arrival, the Congress Centre itself seemed enormous, with multiple-levels and scores of different size rooms,   an atrium with restaurants and bars, and nearby a park with a botanical garden and a Zoo!

Next year’s Congress will be held in Cape Town, and we are also hosting a Satellite Session, jointly with the University of Botswana, to run a few days before the main congress starts.

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