Review: British Librarianship and Information Work 2011-2015

Lynsey Blandford, Canterbury Christ Church University

British Librarianship and Information Work 2011-2015 is the second instalment of J. H. Bowman’s project to continue the series. The first volume was published in 1928 and offered a review of international literature rather than an account of events. From 1976-1980 onwards, the focus narrowed to a British outlook on trends and developments, and continued until the publication of the 1986-1990 volume. Up until this point, the series was published by the Library Association; and after two volumes published by Ashgate, Bowman took over the responsibility, with the conviction that these surveys were of value to future historians.

Bowman has gathered an impressive list of contributors who explore diverse topics in twenty-eight chapters, which include public libraries, university libraries, corporate information work and prison libraries, to name just a few. The writers are familiar names to anyone working within the different sectors of library or information work. It is certain that there will be a chapter of interest to most professionals.

Following this observation, I’ve taken the approach of selecting a chapter of interest to me and of greatest relevance to my area of librarianship, which is Charles Inskip’s exploration of information literacy. A brief overview of this chapter will illustrate the nature and depth of other chapters within the volume. The scope of the chapter is to cover activities by practitioners and researchers related to information literacy over the period of 2011-2015.

By way of an introduction, Inskip immediately focuses on the main player within this field, CILIP’s Information Literacy Group, by highlighting their events, annual conference, online presence and peer-reviewed Journal of Information Literacy (JiL). He paints a scene of developing awareness and debate concerning the definition of information literacy, as well as the widening context of its application clearly advanced by developments in government policy.   It was a period of heightened activity, dominated by training sessions, teachmeets, conferences and online sharing of practice.   The influence of the health and education professions also led to analysis of these activities through reflection and evidence-based practice. Inskip notes how this period has shown an attempt by UK practitioners to catch up with their US counterparts who are expected to publish research. JiL and the LILAC conference acted as a forum and platform for this output. Alternative sources of information literacy research included academic publishing, the annual European Conference on Information Literacy (ECIL), as well as research by information schools such as Sheffield and Northumbria. Beyond this overview of the field, Inskip analyses three key aspects in further detail.

Inskip’s section on policy charts the impact of the recognition that information literacy is a driver of the economy. He describes the approaches of the British government, including the actions of the Scottish and Welsh governments, to enhance digital life skills in society, which led to the recognition of the importance of public libraries within this agenda. In terms of education, JISC’s ‘Developing digital literacies’ programme drew together experts from universities, colleges and professional associations to examine institutional digital literacies. It produced case studies of good practice and led to the development of the seven elements model of digital literacy. The newer six elements model, where information, data and media literacy sat together, was adopted by the Higher Education Quality Assurance Agency.

Inskip’s next focus is on the practitioner level, in particular the development, delivery and evaluation of information literacy interventions. He charts the proliferation of information literacy models during the period that move from a skills training focus to one based on learning and teaching pedagogy. These include Secker and Coonan’s ANCIL, ACRL’s framework for Information Literacy Competency Standards for Higher Education, and SCONUL’s Seven Pillars of Information Literacy, which became a popular tool to explain the value of information literacy to stakeholders. The inclusion of a ‘Research lens’ to the Seven Pillars and its flexible nature heightened its relevance in academic circles and beyond the library. There was an emphasis on embedding information literacy within university programmes and a move towards online or blended learning, while transition from school to university became a main focus.

The third area under consideration within the chapter refers to research. Inskip highlights the trends in doctoral research during the period, which focused on young people and nursing students or practitioners. He charts a clear development in attitudes to information literacy, from considering instruction in information seeking and retrieval, to discussing issues of learning and pedagogy. The influence of information schools introducing information literacy components to their professional courses also contributed to an output of Master’s dissertations exploring information literacy. In terms of book publication, Inskip points to significant contributions towards the role of information literacy in the workplace. There were also publications on pedagogy, including for example practical tips for teaching.

In conclusion, the chapter presents a thorough overview of information literacy over the years 2011-2015; and Inskip’s observations highlight aspects and developments which I had previously overlooked or not related to the wider context. British Librarianship and information work 2011-2015 is a great survey of the work in our profession, and acts as an effective summary for students and new professionals, as well as those working within a particular sector. The extensive references at the end of each chapter identify key resources which are especially valuable for those studying or embarking on a project within their workplace. After reading my selected chapter, the connections revealed between our diverse sectors within library and information work illustrated the value of exploring beyond what we see as our particular professional sphere. By considering trends and developments within British librarianship and information work, the volume can widen our understanding of what we have in common with fellow professionals, and highlight potential areas for future collaboration.

 British Librarianship and Information Work 2011-2015.

H. Bowman (ed.),

Price: £35.00

Available from

K & IM Refer 33 (1) Spring 2017







Refer Autumn 2016


Table of Contents

 Information Services Group Forges Ahead into a New Phase of its Existence

David Smith, Chair, Knowledge and Information  Management Group

Information Services Group Reference Awards 2016

Amanda Duffy, Chair, Awards Panel, ISG

 Walford Award 2016

 A Love-Letter to Reference Books: Review of You Could Look It Up: The Reference Shelf from Ancient Babylon to Wikipedia

Ralph Adam

The Diary of the Human Race: 150 Years of Birmingham Reference Libraries

Rachel MacGregor, Lancaster University

My Library School Experience: What a Journey! Part 2

Simone Charles, M.A. Library and Information Studies, University College London 2015

CILIP Conference 2016

Mark Sutcliffe, Oxfordshire County Libraries

Refer: the journal of the Information Services Group of the Chartered Institute of Library and Information Professionals (CILIP), is published three times a year and distributed free to members of the Group.

 Editor: Helen Edwards

Editorial team: Lynsey Blandford, Ruth Hayes

Cover Design: Jonas Herriot

Contact: Helen Edwards 07989 565739;

Copyright © The contributors and the ISG 2016

Online edition

 ISG Regional Groups hold a number of events. Details can be found at:




Information Services Group Forges Ahead into a New Phase of its Existence

David Smith, Chair, Knowledge and Information Management Group

Following on from my proposal laid down within the last edition of Refer, ISG is to transform into part of CILIP’s new Knowledge & Information Management (K&IM) Group. Following the consultation, all feedback received was positive regarding the changes, with many emphasising that the information skills used by many of our members were key to being an effective knowledge and information management professional. In fact, it is recognised that the needs of users and the utilisation of the information and resources that we manage is crucial to providing a good service to our users. CILIP has also congratulated ISG on its innovative approach to not only be present at the K&IM table, but to embrace change and to be subsumed into it.

So what does this mean for ISG? The National Committee had its last meeting as ISG on 9th November and as part of its AGM, the motion that ISG be transformed into being part of the K&IM Group was carried unanimously. As of 1st January 2017, ISG will no longer exist in its current format and the new K&IM Group will formally commence.

I have been appointed by CILIP to chair the new Knowledge & Information Management Group National Committee through its initial stages, and several members of the existing ISG Committee are also joining me. The new K&IM has now had its first couple of meetings, and its first business plan has been drafted. Our Treasurer, Andrew Hutchinson, has also been appointed as Treasurer to the new K&IM Group. Andrew is reasonably new to the role, but his input has been invaluable to date since he took over from our previous long standing and valued Treasurer, Gary Archer.

At its first meeting, the K&IM Committee was keen that the existing ISG work being continued under the new structure be well co-ordinated, and a sub group of K&IM is to be created called “Information Services”. The Reference Awards and SCOOP will report under this banner. Until the final structure of the new Committee is agreed, the two regional groups (London/South East and East of England) will also report here, in order to provide continuity until they are equipped to take on the role of full K&IM regional groups. The Chair of the Information Services Sub Group will be Amanda Duffy, who many of you will know as one of our longest standing and hard working members as our Minutes Secretary / Chair of the Reference Awards Panel. The other main objectives for 2017 will be based around establishing the identity of the Group, Communication, Events and identification of training needs for members.

The K&IM Committee has agreed that they would like to continue to publish a journal, and Helen Edwards, our Editor who has provided quite a visionary focus to Refer over the last few years has agreed to continue to be involved in this and be our fourth national K&IM Committee member from ISG. The next edition of Refer will be dedicated to K&IM issues, and then after that the future direction will hopefully have been decided – including any name change.

As of January 2017, all CILIP members will be automatically offered free membership of K&IM for the first two years to help get it established. Thank you for your membership of ISG over the years. Your support has been appreciated, and it is hoped that you will all continue to join us as existing and valued ISG members, to see this area establish and develop; both within CILIP and more importantly in the wider workplace.

As of 1st January 2017, the new K&IM Committee will consist of the following people:

Name Role e-mail
David Smith Chair
Stephen Phillips Vice-Chair
Andrew Hutchinson Treasurer
Mairead Smith Honorary Secretary (joint)
Denise Carter Honorary Secretary (joint)
Amanda Duffy Minutes Secretary / Chair of the Information Services sub-group
Sandra Ward Member
Helen Edwards Member / Editor
Sue Silcocks Representing UKeIG
Ruth Carlyle Representing HLG
Francesca Emmett Representing GIG
Kim Austin Representing CSLIG
Karen McFarlane CILIP Trustee – advisory role

Refer 32 (3) Autumn 2016


Information Services Group Reference Awards 2016

Amanda Duffy, Chair, Awards Panel, ISG

 Some people believe that reference today is dead. It isn’t dead, just different. The print collections may shrink and the online resources may be more carefully chosen, but our job remains the same – to help people with their information needs. Reference will always be there in libraries, because someone will always have a question, and we will do our utmost to answer because that is what we librarians do!

What is happening is that the quality of information resources available to librarians and information workers is getting better. This year, we had an exciting batch of nominations for the awards. There were new subjects and new formats but also familiar subjects presented in new and different ways; ways that were much easier to use and would appeal to both established users and newcomers.

As usual, I would like to thank all those people who did send in nominations – please keep them coming. And thank you to the judging panel who worked hard on judging day, but also did quite a bit of research on the titles prior to our meeting.

The call for nominations for the ISG Reference Award asks for titles that are available and relevant to the library and information sector in the UK and are accessible, original, provide current and accurate information, and give value for money.

To be eligible for the 2016 Awards, works had to be made available between 1st January and 31st December 2015, and they could be in print or electronic format.

We have three categories in the awards – Commended, Highly Commended and the Winner, and I’ll take the results in ascending order.

Refer 32 (3) Autumn 2016


Electronic Awards 2016

For several years, we have had to combine the print and electronic awards into one award, for the simple reason that we have received an insufficient number of nominations for electronic resources. For example, last year of our three finalists, two were printed books and a third a website (Darwin Online).   Fortunately, this year we received nearly as many electronic nominations as we did print, so a separate set of awards.

A major issue with electronic resources is the question of how they are funded.   Some are available only through a subscription, others rely on income from adverts, and a third sort are supported by government, charitable bodies, private benefactors or public donations.       All three have their particular problems. The subscription resource often incurs too high a cost for something that may get little use.   We all know the problem with those funded by adverts; however good the information contained on the site may be, you often can’t see the wood for the trees through the adverts that pop up, flash out and generally distract you.   As for the third kind, policies may change, funds dry up or the individuals who dedicated themselves to the resource, move on.

We cannot say for sure that this or that site was first made available in a particular year. What we can say is that looking at the resources at a specific time, in this case September 2016, these are sites we recognise as good and would recommend to librarians and information workers.


DrugWise promotes evidence-based information on drugs, alcohol and tobacco; the information is both topical and non-judgemental. The name may be a little confusing to start with, but once you realise that the focus is with drugs as in drug misuse, the purpose of the site becomes obvious.

The layout of the site is clear and easy to use. The two main sections are the Drug Search and the I-Know Hub. This latter contains the text of important international reports on drugs, alcohol and tobacco. Within each of the three main topics, there are sub-divisions making searching very straightforward. For example, within the alcohol section the sub-divisions include prevalence, treatment and criminal justice.

Drug Search covers over 150 drugs and drug-related terms.   Here you can find out about legal highs, magic mushrooms or chasing the dragon.   When describing a specific drug, the entry gives a description of the drug, the law, history, effects and risks, and finally links to related sites for further information. The information is given very clearly and precisely, and the style is informal and personal. The site also has a comments section, book reviews and Find a Service which gives links to treatment services.

This is the third incarnation of this website, and there is a fully-indexed archive of articles back to the beginnings in 1986.

In an area where there are numerous sites all claiming to do the same thing, DrugWise stands out as a good central resource for obtaining balanced and scholarly information.   Therefore, DrugWise at is COMMENDED in the 2016 Information Services Group Reference Awards for Electronic Resources.


FullFact is a UK-based charity that fact-checks current issues relating to the UK both internally and on the international scene. It says it is independent of government, political parties and the media.

The range of topics covered is impressive; the major subject divisions are the economy, Europe, health, crime, education, immigration and law. Within each of these there are cross references to the other subjects.   There are always links to the original sources and these can include newspapers, House of Commons Library briefings, government reports and journal articles. For example, in answer to the question ‘what is so great about the Great Repeal Bill?’, there are links to over 18 other sites or documents – Acts of Parliament, law reports and opinions, Conservative Party manifesto, etc. etc.   Other entries will state whether the fact is true or not, for example it does cost over £200,000 to train a doctor as Jeremy Hunt claimed on 4th October this year.

The site is amazingly up-to-date. I was writing the item on Saturday 22nd October, the questions asked and answered on the BBC Question Time the previous evening had been fact checked.   Another regular questions and answer event fact checked is Prime Minister’s Question time.

All of this is extremely easy to access and navigate. By concentrating on major political, social and economic issues, it makes itself the website to check quickly and effectively for the full facts behind what we are hearing from politicians and the media.

FullFact at is HIGHLY COMMENDED in the 2016 Information Services Group Reference Awards for Electronic Resources.


Both the previous websites are independently funded through donations, both large and small and supported by many volunteer workers.   NHS Choices is, as its name suggests, run and funded by the NHS.   Over the years, ISG has had a lot of involvement with government websites through the work of the Standing Committee on Official Publications, and the experiences have not always been very good.   Even as trained information professionals, we have found some of the sites to be real quagmires for trying to find anything out. So heaven help the layperson!

That is of course all changing, and there are many attempts to make access easy and intuitive with information that is understandable and helpful.   The judging panel felt that NHS Choices, the official NHS site, was an outstanding example.

It offers a comprehensive information service with articles, videos, tools to help you make decisions plus lots of illustrations. The main topic areas are medical conditions, healthy living, care and support, health news and services near you. As one panel member commented ‘this site tells you everything you want to know, plus some things you’d rather not know’.

The site is attractive, easy to use and clear, the articles are well written and fully comprehensible to a lay person, policies are explained and there are numerous links to other parts of the site and to external sources.   Entries show when the pages were last updated and when the next update is due. There is a good search engine and there is also the ability to tailor your searches by creating a Your Pages account.

There are plenty of medical sites online, but NHS Choices scores because it has so much information concentrated in one place, and because it carries the authority of the NHS.

NHS Choices – your health, your choices at is the WINNER in 2016 Information Services Group Reference Awards for Electronic Resources.

Refer 32 (3) Autumn 2016


Print Awards 2016

 The judging panel couldn’t decide between two titles for the Commended award in the print section, so we have given the Commended award to both titles.


A search on Amazon reveals a very large number of railway atlases for all or parts of the UK. So how do we judge a new one? What makes one atlas different, more informative, useful and approachable than others?   We felt that the Railway Atlas Then and Now achieved what it set out to do in a clear, straightforward and very informative way.

Basically, the atlas consists of double age spreads with on the left-hand side a map of the railway groupings in 1923, and on the right-hand side the situation in 2012. It is the clarity of presentation that is most impressive; the maps themselves are very clear, as is the legend for each pair of maps.   The 2012 maps identify current lines, closed or dismantled lines, roads, walkways, stations on closed lines that are now museums, shops or bed and breakfasts. Web addresses are included where appropriate, and two gazetteers make locating specific lines and stations very easy.

Because there is such large quantity of information included, this sometimes results in the print being too small. Occasionally, more detailed inserts must be placed on nearby, instead of adjacent pages. But these are minor criticisms. For anyone intrigued by the history and development of the railway infrastructure of the country, this work is an excellent and essential addition to their collection.

Railway Atlas Then and Now, 2nd edition by Paul Smith and Keith Turner, published by Ian Allen at £20 is COMMENDED in the 2016 Information Services Group Reference Awards.


2016 being the 400th anniversary of Shakespeare’s death, we might have expected some nominations, given the number of books being published in 2015 and 2016 – and we weren’t disappointed when four titles came up. In the area of Shakespeare studies, a lot of work has gone into making the Bard more accessible and understandable to a wider audience, and we felt that The Oxford Illustrated Shakespeare Dictionary did just that.

Compiled by a renowned expert in the English language and a Shakespearean actor, the Dictionary brings together over 4,000 difficult words used in the twelve most performed and studied plays. The definitions are clear and show where words are now out of use, whose meaning has been changed, ones that Shakespeare made up, and names of antiquated or fictional people and places. The plays, acts and lines where the words can be found are given. Usage notes and theatre notes provide the background information.

The overall arrangement of the work is alphabetical. There is a very clear and comprehensive introduction, making use of the dictionary very easy. There are also short sections on Shakespearean grammar and pronunciation, and his use of French and Latin. But perhaps the most unusual and entertaining part of the book are the illustrations. They are fun, almost comic-like but each with very clearly defined focus – the subjects range from swords and daggers, ships, music and hats, and they tell you what you want to know.

This book is for students studying the plays, and for adults who want to understand more of what they are hearing and seeing. It is easy to use and handle and has an attractive cover. It is unusual and fun and can be used as a straight reference work or, as one of the panel commented, ‘a good browse’.

The Oxford Illustrated Shakespeare Dictionary by David and Ben Crystal, published by OUP at £12.99 is COMMENDED in the 2016 Information Services Group Reference Awards.


We come across many beautiful books whilst judging these awards but few go beyond the coffee-table type to be considered good, solid reference works. A Historical Atlas of Tibet is one such work. It is the work of one man who put in 12 years of research and 8 years of mapmaking into the process. What we have is an atlas covering the cultural and religious sites across the Tibetan plateau, from Palaeolithic time to the fall of the Qing Empire in 1911. The 49 double page maps are superb, clear and colourful. Each map is complemented by a succinct essay, as well as old photographs, tables, graphs, plans and modern photographs. Throughout, information is expertly distilled and delivered with impressive scholarship. With each map, the sources, both western and Chinese, consulted, are listed. There is a good index, a clear contents page and a helpful how to use section.

This is a pioneering work, the first comprehensive work focusing on Tibet as a cultural and linguistic realm. A book students and scholars have been waiting for and an absorbing work for anyone interested in the highest places in the world.   The quality of the book production is high and it is excellent value for money.   Looking at the work from a purely historical atlas-based perspective, this must be one of the best examples produced so far this century.

A Historical Atlas of Tibet by Karl E. Ryavec, published by University of Chicago Press at £34 is HIGHLY COMMENDED in the 2016 Information Services Group Reference Awards.


And now we return to Shakespeare.   When it was first published in 2001, The Oxford Companion to Shakespeare was considered an accessible, authoritative and comprehensive work for the research student, general reader and playgoer.   The second edition builds on this, to become an even more thorough and indispensable reference work. The arrangement is a basic A to Z, with a central section featuring detailed studies of each of the plays.

Entries in the alphabetical section range from the very short and informative to longer, in-depth coverage.   The book covers all Shakespeare’s plays and sonnets with their associated history and geographical and cultural references.   Shakespeare’s family, acquaintances and people and places in his life are included.   There is material on the Shakespeare legend and Bardology, the theatrical and literary context of all his works, theatrical history of the plays, editors and editions and Shakespearean performance and influence around the world.

But of course, the main focus is on the works. Each play is outlined act by act and scene by scene, plus details on the principal characters, places and songs.   Related ballet, music, opera, film and fiction adaptations are detailed. All in all there is an impressive range of topics for understanding the plays, performance history and the place of Shakespeare today.

There are over 100 illustrations, a chronology and comprehensive bibliographies which include forthcoming items. The editorial team comprises many very well-known academics from the world of Shakespearean studies.   The whole book is beautifully designed and laid out with high quality production. A handsome book with a long shelf life – both physically and intellectually.

The Oxford Companion to Shakespeare, 2nd edition, edited by Michael Dobson, Stanley Wells, Will Sharpe and Erin Sullivan, and published by Oxford University Press at £40 is the WINNER in the 2016 Information Services Group Reference Awards.

Refer 32 (3) Autumn 2016

Walford Award 2016



The Walford Award is made to someone who has made a significant contribution to the reference and information world in the United Kingdom.

Dr Lewis Foreman not only has had a distinguished career in libraries, but also he has contributed enormously to the literature of music, and it is for that reason he is being presented with the Walford Award.

He is a renowned and established authority on British classical music of the 20th century, with an impressive portfolio of books, articles, record notes and musical obituaries as well as regular appearances on BBC Radio 3.

Lewis has authored or edited several essential reference works on music including Information sources in music and London: a musical gazetteer. The latter, written in collaboration with his wife Susan, is a fascinating book for anyone interested in London and/or music. The five musical walks sound very interesting and, of course, there is an extensive bibliography.

Earlier in his career, Lewis published Discographies: a bibliography and Systematic discography. These were followed by books on Havergal Brian and the performance of his orchestral work, The music of Frank Bridge, a complete catalogue of the works of Arthur Bliss, The church music of Walford Davis, and From Parry to Britten: British Music in Letters 1900-1945.

Lewis is the authority on the works of Arnold Bax, and in 2007 published Bax: a composer and his times, which has been described as a classic biography. He seems tireless, in the last few years contributing to The Cambridge companion to recorded music, as well as producing works on Percy Grainger, John Ireland and Herbert Howells.

He was awarded a PhD from Cardiff University in 2005, and is a research fellow in the Music Department at Birmingham University.

For his contribution to music information, the Information Services Group is delighted to present Lewis Foreman with the Walford Award for 2016.

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Refer 32 (3) Autumn 2016