About Refer

K & IM Refer, the Journal of the Knowledge and Information Services Management Group of the Chartered Institute of Library and Information Professionals (CILIP), is published three times a year and distributed free to members of the Group.

Editor: Helen Edwards

Editorial team: Lynsey Blandford, Ruth Hayes

Contact: Helen Edwards 07989 565739; hogedwards@gmail.com

Copyright © The contributors and the ISG 2014

ISSN:  0144-2384

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